You control your data

We use cookies to tailor the experience of creating resumes and cover letters. For these reasons, we may share your usage data with third parties. You can find more information about how we use cookies on our Cookies Policy. If you would like to set your cookies preferences, click the Settings button below. To accept all cookies, click Accept.

Settings Accept

Cookie settings

Click on the types of cookies below to learn more about them and customize your experience on our Site. You may freely give, refuse or withdraw your consent. Keep in mind that disabling cookies may affect your experience on the Site. For more information, please visit our Cookies Policy and Privacy Policy.

Choose type of cookies to accept

Analytics

These cookies allow us to analyze our performance to offer you a better experience of creating resumes and cover letters. Analytics related cookies used on our Site are not used by Us for the purpose of identifying who you are or to send you targeted advertising. For example, we may use cookies/tracking technologies for analytics related purposes to determine the number of visitors to our Site, identify how visitors move around the Site and, in particular, which pages they visit. This allows us to improve our Site and our services.

Performance and Personalization

These cookies give you access to a customized experience of our products. Personalization cookies are also used to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing). We may also collect password information from you when you log in, as well as computer and/or connection information. During some visits, we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.

Advertising

These cookies are placed by third-party companies to deliver targeted content based on relevant topics that are of interest to you. And allow you to better interact with social media platforms such as Facebook.

Necessary

These cookies are essential for the Site's performance and for you to be able to use its features. For example, essential cookies include: cookies dropped to provide the service, maintain your account, provide builder access, payment pages, create IDs for your documents and store your consents.

To see a detailed list of cookies, click here.

Save preferences
English
My Account
Top 20 Phone Interview Questions & Answers [Best Examples]

Top 20 Phone Interview Questions & Answers [Best Examples]

As seen in:

Okay, seems like the hard part is over—you got the interview! But… It’s a phone interview. Is it different from a regular one? Are phone interview questions different?

 

This guide will walk you through what to expect, and a few helpful tips to close it off right. 

Get ready to learn the answers to the most common phone interview questions, plus a bonus: some typical questions to ask during a phone interview (yes, you can and should do that!).

 

This telephone interview questions guide will show you:

 

  • Over ten best phone interview questions and answers to prepare for.
  • How to prepare for a phone interview and non-specific questions.
  • Questions to ask in a phone interview for the employer to answer.
  • Phone interview tips and job interview questions and answers samples.

 

Want to save time and have your resume ready in 5 minutes? Try our resume builder. It’s fast and easy to use. Plus, you’ll get ready-made content to add with one click. See 20+ resume templates and create your resume here.

 

Sample resume made with our builder—See more resume samples here.

Have you already had your interview? Check How to Follow Up After an Interview.

 

1

Phone Interview Questions and Answers

 

Phone screen interviews have many of the same types of interviews questions as traditional, face-to-face meetings.

 

Looking for a possible question and answer for screeing interviews over the phone?

 

Look no further.

 

Here are the most common telephone interview questions and answers:

 

1. What Are Your Strengths?

 

The employer is looking to see what skills you can bring to the company’s table. Focus on your best skills and achievements, and make sure that they are relevant to the company.

 

Read some great responses to this popular phone interview question here: "What Are Your Strengths?” Interview Question

 

2. What Is Your Greatest Weakness?

 

Unlike the strengths question, the interviewer wants here to see how you answer more than what you answer. Use answers that show you’re self-aware and open to improvement.

 

Read some great replies to this phone screen question here: "What Is Your Greatest Weakness?" Best Answers

 

3. Why Should We Hire You?

 

This one can be a doozy, whether it’s asked during a phone interview or not. But if you prepare, it can turn into a great opportunity to deliver a perfect elevator pitch. Summarize your best points, and don’t be shy or hesitant to self-promote by being overly modest.

 

Read the best interview answers to this question here: "Why Should We Hire You?" Best Answers

 

4. Why Did You Leave Your Last Job?

 

This is one of the top phone interview questions, and it can get tricky, especially if you didn’t parting ways with your last organization on the best of terms. Don’t say anything that will make the new company question whether that same situation could make an encore appearance.

 

Read some great responses to this phone interview question here: "Why Did You Leave Your Last Job" Best Answers

 

5. Tell Me About Yourself

 

This standard phone interview question is more narrow than it sounds. Don’t talk about where you were born, your favorite sport, and so on. Rather, they’d like a response that is relevant to them, similar to how you tailored your resume for the specific position.

 

Read some great responses to this topic here: “Tell Me About Yourself” Best Answers

 

6. Why Do You Want to Work Here?

 

Don’t dare say something like because I need work. Interviewers are really asking for compliments, so convey your enthusiasm about the company. Show how eager you are to be considered for a position there.

 

Read some great responses to this question here: “Why Do You Want to Work Here?” Interview Question

 

7. Describe Your Current Job Responsibilities

 

Curate a list of tasks that are the most relevant, and speak about those. Relevance is key. Don’t tell them every single thing you did, as not all of it will be significant to them.

 

Read some great responses to this phone interview topic here: How to Describe Your Current Job Responsibilities

 

8. What is Your Management Style?

 

You could get this management question no matter the position you’re applying for, as the hiring manager uses your phone interview answer to gauge your leadership prospects and potential. Give a brief success story about a time you managed a project or team.

 

Read some great phone interview responses to this question here: What is Your Management Style?

 

9. Where Do You See Yourself in 5 Years?

 

Many people don’t have an idea as to where they’d like to be in 5 years, but this phone screening question is asked so they can see whether they’re part of your future and if your long-term career goals align with the company.

 

Read some great responses to this common phone question here: “Where Do You See Yourself in 5 Years?” Interview Question

 

10. What Motivates You?

 

This is a broad question, and there is no one right answer. However, there’s a way to answer it correctly.

 

Think about your strengths, and decide what your interests and passions are. Get your hands on the company values. Use them as a guide for answering the question correctly.

 

To learn how to put this formula to work for your next phone interview, see this post: What Motivates You? How to Best Answer the Tricky Interview Question

 

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check. Start building a professional resume template here for free.

When you’re done, Zety’s resume builder will score your resume and tell you exactly how to make it better.

2

Non-Specific Telephone Interview Questions and Answers

 

The last section gave the most common phone screening interview questions to prepare for. However, there are many others that could be just as important, depending on your situation.

 

General Phone Interview Questions to Answer

 

While you may not know how your phone screening will play out, there are some general questions that are asked in most interviews on the telephone.

 

Practice those!

 

We’ve talked about some specific questions already, now here are over 60 more great phone interview questions to prepare for here: Common Job Interview Questions and Sample Answers

 

Use the STAR Method for Behavioral Interview Questions

 

Behavioral questions are are those about specific situations from your past work experience and how you handled them or behaved. There’s a great trick to answering them, though, and it’s called the STAR method.

 

Using it will help you structure your phone interview answers and deliver a response that will impress the faceless interviewer each and every time.

 

STAR stands for Situation, Task, Action, Result. To put this formula to work for your next telephone interview, see this post: STAR Method for Acing Behavioral Interview Questions

 

Acing Those Situational Interview Questions

 

Situational interview questions come up regularly during phone interviews. Typically, you can identify them when you are asked about a particular occurrence, real or hypothetical, and how your response would be.

 

Telephone interviewers use these to understand your thought process and how you might act in a particular situation. The best way to answer this is to give them a problem you faced followed by your solution and how it should benefit the employer were it to happen again in the future.

 

We’ve got a bunch of situational phone screening questions along with perfect responses for you to study and practice: 20 Situational Interview Questions and Answers to Nail Your Interview

 

3

Questions to Ask a Phone Interviewer

 

That’s right, you’ve got to have good interview questions for employers on the phone, as well.

 

You see, phone interviews are not all about them getting to know you. These days, you have to speak up and come at them with your own questions. However, most employers will be courteous and ask this anyway. Still, be sure not to give no as an answer.

 

What exactly should you ask your phone interviewer? How about a few of these: 65 Questions to Ask an Interviewer

 

Also, need advice applicable to any job interview? Check out this guide: 50+ Best Job Interview Tips and Advice

 

4

Tips for How to Ace a Phone Interview

 

In a telephone interview, your voice speaks volumes, both literally and figuratively, as you don’t have your appearance and smile to be judged, as well. Keep a bottle of water handy to keep your throat from getting dry. Enunciate to be sure that your phone interview answers are clearly understood.

 

You don’t want your internet connection to give out in the middle of a telephone interview (if you’re on a VoIP call). Close all your computer programs to give yourself maximum bandwidth. Sit next to your wifi connection.

 

Block all sounds in your surrounding environment by locking yourself in a room after disabling any potential bells, buzzers, and barking bulldogs (and bothersome babies!).

 

Most importantly, it is important that you be honest.

 

Once they’re over, make sure to follow up after phone interviews correctly. Send a thank-you email several days after your interview. It’s a cordial gesture, and it also reminds them that you are waiting for their response.

 

For more tips, check out: 13 Phone Interview Tips and Hacks that Guarantee the Next Round

 

Learn how to follow up after a phone interview and how to craft your letter of thanks by reading this: How to Write a Thank You Email After an Interview

 

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here. Here's what it may look like:

 

matching set of resume and cover letter

See more cover letter templates and start writing.

Key Takeaway

 

Phone interviews give you some room to relax, as you don’t have to step outside of your comfort zone for a public, face-to-face meeting.

 

Still, it’s important that you know how to prepare for a phone interview:

 

  • Practice the most common telephone interview questions and answers.
  • Make sure to prepare a question to ask the phone screener, as well. This is just as important!
  • Finally, follow up after a telephone interview just as you would after a traditional one.

 

Good luck!


Do you have any questions on how to answer phone interview questions? Not sure how to ace a telephone interview or how to prepare for one? Give us a shout in the comments below and we will answer your questions. Thanks for reading!

Rate my article: phone interview questions
Average: 4.74 (149 votes)
Thank you for voting
Christian Eilers, CPRW
Christian is a career expert and Certified Professional Resume Writer who has been writing for Zety since 2017. From job hunting to acing interviews to settling in on the first days at a new career, his guides cover the entire career spectrum.
Twitter Linkedin

Similar articles